Warranty Policy

This warranty policy outlines the terms and conditions under which Zebegna warrants its fleet management system.

Thank you for choosing IOTEQ Solution PLC for your GPS device needs. We are committed to providing high-quality products and excellent customer service. Our GPS devices are designed and manufactured to meet the highest standards of quality, reliability, and performance. To give you peace of mind, we offer the following warranty policy for our GPS devices:

  1. Warranty Period: We offer a warranty period of one year from the date of purchase for our GPS devices.

 

  1. Warranty Coverage: Our warranty covers any defects in materials or workmanship that occur during the normal use of the GPS device. This includes malfunctions or failures that occur as a result of normal wear and tear.

 

  1. Exclusions: The following situations are not covered by our warranty policy:

 

  • Damage caused by improper use, abuse, or neglect of the device
  • Damage caused by accidents, natural disasters, or other external factors
  • Damage caused by unauthorized modifications or repairs
  • Damage caused by using the device in a manner not intended by the manufacturer

 

  1. Warranty Claim Process: If you encounter a problem with your GPS device during the warranty period, please contact our customer service team. They will provide you with instructions on how to return the device for repair or replacement. You will need to provide proof of purchase to initiate a warranty claim.

 

  1. Warranty Remedy: If the defect is covered by our warranty policy, we will repair or replace the GPS device free of charge. If we determine that the device cannot be repaired, we will replace it with a new or refurbished unit of equal or greater value.

 

  1. Limitations of Liability: Our liability under this warranty policy is limited to the repair or replacement of the GPS device as described above. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the GPS device, including but not limited to loss of profits, loss of data, or damage to other equipment.

 

  1. Governing Law: This warranty policy is governed by the laws of the jurisdiction in which the GPS device was purchased.

 

Thank you for choosing IOTEQ Solution PLC. We stand behind our products and are committed to your satisfaction.